This policy applies to both networking and livestream ticket purchases.
If a customer wishes to cancel all requests must be submitted by email at least 30 days prior to the training symposium start date and will be subject to a $50.00 administration fee. No refunds will be given for cancellations made within 30 days of the event start date. However, you are invited to send a replacement provided you notify Safer Schools Together of the name substitution. Refunds will not be provided for any registrants who fail to attend the conference or a portion of the conference.
It is the sole responsibility of the delegate to cancel all travel or accommodation reservations made by the purchaser.
If, due to any government restrictions, Safer Schools Together is not able to move forward with the in-person portion of the conference, those participants will be switched to a livestream ticket. There will be a refund issued for the difference minus an administration fee of $50.00 per ticket.
Please note, if you have purchased an in-person ticket, we cannot switch it to a livestream ticket after it’s been confirmed. This is due to expenses incurred at the venue which must be confirmed prior to the event.